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Voice over Internet Protocol is a very simple concept, but that simplicity tends to contribute to quite a few misconceptions. These misconceptions often prove to be a barrier to a business embracing what could be an excellent opportunity to improve operations. Here, we’ll discuss and disprove some of these misconceptions so you feel more comfortable potentially embracing VoIP as a viable solution for you.
“VoIP Is Too Expensive!”
This is one of the primary obstacles that most businesses stumble over when considering VoIP. Ironically, the purpose of VoIP is precisely to cut back on the number of expensive additional services that your business needs - in this case, a telephone bill.
Since VoIP utilizes your Internet connection (it’s right in the name, after all), you no longer need to pay the phone company to utilize their phone lines to make voice calls. Even better, you may not even need additional equipment beyond VoIP-friendly phones and headsets, further saving long-term money through a few short-term investments.
“VoIP Isn’t Reliable Enough!”
VoIP is exactly as reliable as your Internet connection is, so if it isn’t reliable, you have a bigger problem on your hands. Plus, the technology behind VoIP has made major leaps over the years in call quality and ease-of-use. If your last experience with a VoIP call was five years ago and dodgy, it’s important to know that time has been good for the replacement of traditional landlines.
“VoIP Is More Trouble Than It’s Worth!”
There’s a good chance that, upon considering that VoIP would replace your conventional phone system, you assumed that the process of setting up an entire new communications system would cause disruptions to your office. However, hosted VoIP requires an absolutely minimal setup to enact, as it runs off your existing network lines. All you’re effectively doing is connecting your phone to your Internet.
“VoIP Doesn’t Sound Good Enough!”
Again, this is a common enough misconception. It isn’t unusual to anticipate a squeaky and unpleasant sound to come from a VoIP connection. In reality, however, VoIP is often indistinguishable from a conventional line as far as sound quality is concerned.
“VoIP Just Isn’t The Right Fit!”
On the contrary, VoIP can only be the perfect fit because it is so adaptable to a particular business’ needs - and the additional features that are bundled in allow you to save money on the same features that would have cost a mint to procure from the phone company.
So, what other reason do you have for not implementing VoIP? Try running it past one of our IT professionals. With their expertise, they should be able to find a way to make it work for you, plus find a number of other ways to improve your use of business technology. Give Eclipse Integrated Systems a call at 800-340-0505.