croom new

Eclipse Integrated Systems Blog

Businesses Thrive with Dedicated Proactive Maintenance

Businesses Thrive with Dedicated Proactive Maintenance

Managed IT service is a great way for the small business to save money on their IT support costs while still getting the coverage they need. One of the ways that an MSP is able to keep their costs down is by proactive maintenance. If an MSP had to fix every computer problem a company had after it became a problem, the service would largely be untenable for the small business. Today, we look at the proactive maintenance feature of our IT management strategy and how our clients save a lot of money as a result.

What is Proactive Maintenance?
The term proactive maintenance suggests that we fix things before they need fixing. In essence this is true. Computer components and networks are complex structures, and give off a great deal of information that, if you know what to look for, can be of great benefit to an organization’s ability to sustain productivity. Aside from this, a proactive strategy to anything can bring the benefit of foresight. This rings doubly true for a computing infrastructure. The more informed you are about the potential issues any IT infrastructure could have, the better you can be about mitigating the resulting problem altogether.

The proactive approach to IT support begins as soon as you start a managed IT services agreement. Our technicians, who are all certified and trained to leverage automated options in our monitoring program to find even the smallest issue. In doing so, issues don’t become problems. By alleviating issues before they can hinder operational efficiency, a business can be more productive, and therefore more profitable.

The Cost of Downtime
To best understand what effect downtime can have on a business, you have to first understand what it actually costs your business. There are all types of downtime calculators online, but the simplest way to think about it is the money you are spending for your employees to work, your utility costs, the money you spend maintaining your business, all of that, you have to add to how much you are losing out in revenue by having these people not work. The number comes back much bigger than you’d imagine.

By helping your organization virtually eliminate downtime induced by hardware and network problems, Eclipse Integrated Systems’s service actually pays for itself very quickly. There aren’t as many services out there that can provide that kind of ROI that fast.

How Does Proactive Maintenance Work?
The proactive maintenance system that we utilize works through a Remote Monitoring and Management tool. Essentially, our software crawls your network and infrastructure for inconsistencies. It does this constantly. Whenever something comes up that isn’t quite right, our technicians will use their considerable expertise to fix the issue well before it can cause any problem. In the event that there is a critical failure, we are already ahead of it, making the situation known immediately. Some reasons for critical equipment problems include:

  • Operator misuse: When equipment isn’t used properly, it can have a big effect on the hardware issue.
  • Skipped maintenance: When an IT department is overextended, it can look to save time by neglecting some standard maintenance.
  • Unusually heavy utilization: Like humans, when machines are asked to work hard for extended periods of time, they risk breaking down faster.
  • Faulty replacement parts: When parts are swapped out, they may work for a time, but after a while, they cause the system they are working in to prematurely fail.
  • End of lifecycle: While you can extend most equipment with solid maintenance, eventually, like everything else, it fails.

Monitoring systems for signs of issues can go a long way toward getting the most out of all of your equipment. For more information about proactive maintenance and what Eclipse Integrated Systems can do to reduce your organization’s downtime, call us today at 800-340-0505.

The Nigelthorn Malware is a Lot Less Friendly than...
Intro to Your Tech: Plug-In
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Monday, December 17 2018

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Business Computing Cloud Network Security Internet Google User Tips Hackers Software Malware Business Management Microsoft Tech Term Productivity Hosted Solutions Computer Efficiency Backup Innovation Browser Windows 10 Business Cybersecurity Apps Email Productivity Managed IT Services Data Recovery Saving Money Windows Data Backup Smartphones Communication Mobile Devices Cybercrime Virtualization Smartphone Internet of Things VoIP Hardware Small Business Operating System Workplace Tips Law Enforcement communications Microsoft Office Disaster Recovery Collaboration IT Support Passwords Business Continuity Android Holiday IT Support Users Data Security Cloud Computing Wireless Ransomware Network IT Services Miscellaneous Mobile Device Outsourced IT Data Phishing Chrome Gadgets Wi-Fi Server Office 365 Windows 10 Update BDR Social Media Quick Tips Mobile Device Management Telephone Systems Money Mobility Risk Management Social Application App Health Cost Management Information Technology Employer-Employee Relationship Government Vulnerability Password Upgrade Unsupported Software Best Practice Google Drive User Error Work/Life Balance Managed IT Marketing Networking Facebook Current Events Automation Office tips Proactive IT USB Spam Alert Artificial Intelligence Antivirus Managed Service Provider Information Computers Blockchain Shortcut Identity Theft Hacking Patch Management Data Management Politics Save Money Streaming Media Managed IT Services Sports Two-factor Authentication Bandwidth Private Cloud Audit Save Time Excel Television Company Culture Recovery Storage iPhone Managing Stress HaaS BYOD Devices SaaS Commerce Remote Monitoring and Management Gmail Automobile Computer Care Tech Support Cortana Personal Information Transportation Legal Mobile Security Meetings Internet Exlporer Wireless Technology Wireless Charging Search Going Green The Internet of Things Google Docs Analytics Office Hosted Solution Fraud Apple Flexibility Managed Service Business Intelligence Data Storage Cleaning eWaste Connectivity Samsung OneNote Data Protection Encryption Mobile Computing DDoS VPN Router WiFi History Compliance Social Engineering Applications Maintenance Telephony Humor Outlook End of Support Battery Touchscreen Remote Computing Cast Sales How To Hard Drive Benefits Access Licensing Device Security Text Messaging RAM Certification Uninterrupted Power Supply Operating Sysytem Computing Plug-In Solid State Drive Budget Point of Sale Trends Troubleshooting Settings Electronic Medical Records IT Solutions FAQ Fax Server Internet Explorer Microsoft Office 365 Computer Accessories Augmented Reality Google Maps Project Management Phone System Cables Retail Chromebook Reporting Smart Technology Computer Fan Travel Microsoft Teams Avoiding Downtime Video Games App store Hacker Hard Disk Drive Chromecast Sync Workers Advertising Teamwork A.I. Profitability Voice over Internet Protocol Safety Emails Files Charger Threat Access Control Data Loss IT budget Music Virus Conferencing Reputation Printing Medical IT WannaCry Tablets Spyware G Suite Unified Threat Management Wearable Technology Analysis Keyboard Updates Movies Eliminating Downtime Laptop Legislation Proactive Webinar WIndows Server 2008 Virtual Reality PowerPoint Authentication Vendor Management HBO Gifts Black Market Google Assistant GDPR Robot NFL Entertainment Bring Your Own Device Upgrades Comparison Identity Adobe Microsoft Word Wireless Internet Touchpad Websites Amazon IT solutions Trending Data Breach Education Authorization Data storage Microsoft Excel Identities Big Data Credit Cards Value Dark Web Scam Nanotechnology Lithium-ion battery Word Edge Hybrid Cloud Consultant Screen Mirroring Specifications Scalability Running Cable Data Privacy Hiring/Firing iOS Administrator PDF Worker Commute Unified Communications Help Desk Data Theft Virtual Assistant Windows 10s Evernote SharePoint Downloads Training File Sharing Language Books IT Management Instant Messaging Bluetooth Distributed Denial of Service Error Employer Employee Relationship Root Cause Analysis Windows Ink Ciminal Experience Managed IT Service Regulation Cache Remote Monitoring Emergency CrashOverride Disaster Monitors Worker Printers Relocation Twitter

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *

      Latest News

      Eclipse Integrated Systems launches new website!

      Eclipse Integrated Systems is proud to announce the launch of our new website at www.eisystems.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login