croom new

Eclipse Integrated Systems Blog

Depending on Your Situation, VoIP May or May Not Make Sense

Depending on Your Situation, VoIP May or May Not Make Sense

Voice over Internet Protocol can be a mighty attractive piece to any organization’s communications strategy. Any solution that eliminates huge upfront costs and allows an organization to scale their solution to fit the needs of their business is one that is truly beneficial. Today, we take a look at the pros and cons of instituting a VoIP solution and how it can put your organization in a good position.

What is VoIP?
Before we get started listing the pros and cons, we should explain what exactly VoIP is. Voice over Internet Protocol uses your organization’s existing Internet connection to make and receive phone calls. Besides phone calls, it also gives organizational access to other features like voicemail, call waiting, call forwarding, and instant messaging.

The Pros of VoIP
If your business still uses landlines from a telephone service provider, VoIP can go a long way toward reducing your monthly costs, while providing a system that is reliable enough for business. The biggest benefit that a VoIP system can provide is the cost savings. Some VoIP systems are less feature-rich than others, but if you get one that has all the bells and whistles, you can make and receive calls from anywhere using multiple phones. Another potential benefit is that often times a VoIP system is at the center of a unified communications system. With the right solution, you can integrate conferencing, instant messaging, email, and your VoIP business phone system into a superior support and communications platform. Some VoIP platforms also provide users with video chat and file sharing, making it simpler than ever to collaborate.

As stated above an additional benefit of a VoIP telephony system is that it can be used from multiple phones. Not only can you use a VoIP solution from a headphone and mic hooked into your computer, you can also get phone handsets that hook up to a computer providing a more traditional experience to callers. Many VoIP solutions have dedicated applications that can be downloaded from the various app stores and run on a mobile device. A quick setup can provide you with a mobile work phone.

The Cons of VoIP
It may be hard to consider any cons to VoIP when you look at the cost difference between the two, but there are some troubling aspects of your average VoIP system. One is security. Some organizations simply don’t trust other organizations with their data. If yours is one of these, you would have to buy the PBX server that would run your phone system. These PBX servers can be very expensive to buy and cost a lot more to properly set up. With cloud-hosted platforms, however, all of this cost is mitigated.

Another qualification some VoIP users have struggled with is call clarity. The way VoIP works, Turing voice files into data packets and sending them over the Internet can produce some lackluster audio results. Some produce choppy communications, while others will lag. This is largely because when data packets are sent sometimes they aren’t sent (or received) in the right order. This is a normal problem in data transmission, but when you are listening to a choppy voice on the other end of the phone, it doesn’t matter what the reasons are.

Additionally, if your organization doesn’t have the proper bandwidth to effectively run a VoIP solution, you may have problems with your sound. If this is the case, the business looking to implement the VoIP product will likely have to upgrade their organizational bandwidth in order to have a reliable voice over IP system. Lastly, emergency services can be elusive with a VoIP solution. Since the location of the caller can’t always be determined with VoIP, a call to 911 will sometimes give you a dispatcher multiple jurisdictions away.

Implementing a VoIP system can make loads of sense for any growing or established small and medium-sized business. Are you thinking about it switching? If so, contact the expert consultants at Eclipse Integrated Systems and we can set you up with several VoIP options that you can then customize to meet the needs of your business. Call us today at 800-340-0505 for more information.

5 Basic Steps to Building a Better Backup Strategy
Tip of the Week: How to Keep Your Cabling Under Co...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Sunday, February 24 2019

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Best Practices Technology Business Computing Privacy Cloud Network Security Google Hackers User Tips Internet Productivity Software Malware Business Management Microsoft Innovation Efficiency Tech Term Hosted Solutions Computer Backup Browser Business Windows 10 Email Smartphones Apps Mobile Devices Cybersecurity Productivity Managed IT Services Hardware Passwords Data Recovery Small Business Smartphone Data Backup Internet of Things Windows Saving Money Communication Collaboration Virtualization Cybercrime Data Security Holiday communications VoIP Android Law Enforcement Workplace Tips Network Wireless Mobile Device IT Support Ransomware Disaster Recovery Microsoft Office Business Continuity Mobility Data Operating System Windows 10 Office 365 Cloud Computing Users IT Services IT Support Miscellaneous Chrome Wi-Fi Server Gadgets BDR Update Quick Tips Password Money Social Media Outsourced IT Mobile Device Management Telephone Systems Phishing Risk Management Application Information Technology Health App Vulnerability Unsupported Software Cost Management Upgrade Employer-Employee Relationship Best Practice Government Google Drive Social Facebook Streaming Media Bandwidth Automation Current Events Managed Service Provider Office tips Information User Error Blockchain Personal Information Marketing USB Shortcut Alert Artificial Intelligence Antivirus Patch Management Computers Managed IT Services Hacking Identity Theft Two-factor Authentication Managed IT Data Management Politics Networking Save Money Sports Work/Life Balance Proactive IT Spam G Suite iPhone Managing Stress Medical IT HaaS Mobile Security Wireless Charging Tech Support Google Docs Automobile Gmail Office Fraud Television Transportation Managed Service Data Storage Business Intelligence Legal Samsung OneNote Internet Exlporer Connectivity Cleaning Data Protection Analytics The Internet of Things Word Search Wireless Technology Hosted Solution Applications Maintenance Compliance Outlook Flexibility Training Touchscreen Meetings Audit VPN Encryption Going Green Router Save Time Social Engineering Apple Excel History Company Culture Telephony Humor Storage End of Support Battery Remote Computing Devices Instant Messaging SaaS Commerce eWaste BYOD WiFi Private Cloud Remote Monitoring and Management Computer Care Mobile Computing DDoS Cortana Recovery Access Control Wearables WannaCry Cryptocurrency Tablets Spyware Printing Unified Threat Management SharePoint Conferencing Phone System Keyboard Updates Analysis Bluetooth Distributed Denial of Service Avoiding Downtime Legislation Movies Eliminating Downtime WIndows Server 2008 Video Games Proactive Vendor Management Advertising PowerPoint Authentication Webinar Chromecast Music Bring Your Own Device NFL Google Assistant GDPR Upgrades Files HBO Gifts Healthcare Adobe Reputation Microsoft Word Identity Fax Server Comparison Wireless Internet Data Breach Websites Amazon Laptop Microsoft Excel Identities Authorization IT solutions Credit Cards Hybrid Cloud Scam Nanotechnology Edge Virtual Reality Value Dark Web Consultant Teamwork Hiring/Firing iOS E-Commerce Robot Black Market Data Privacy Screen Mirroring Specifications Entertainment Unified Communications Help Desk Evernote Data Theft Virtual Assistant Touchpad File Sharing Language Downloads Windows 10s IT Management Big Data Managed IT Service Employer Employee Relationship Root Cause Analysis Wearable Technology Data storage Windows Ink Ciminal Education Error Trending Certification Benefits Payment Lithium-ion battery Licensing Device Security Hard Drive Cast Sales RAM Solid State Drive Administrator Scalability Computing Plug-In Settings PDF Worker Commute Trends Troubleshooting IT Solutions FAQ Books Cables Computer Accessories Augmented Reality Google Maps Project Management Internet Explorer Microsoft Office 365 Electronic Medical Records Microsoft Teams Security Cameras Smart Technology Computer Fan Vulnerabilities Travel Chromebook Reporting Retail Experience Hacker Hard Disk Drive Access Sync Workers How To App store Uninterrupted Power Supply Operating Sysytem Text Messaging A.I. Profitability Charger Virus Voice over Internet Protocol Running Cable Data Loss IT budget Point of Sale Threat Safety Emails Budget Remote Monitoring CrashOverride Emergency Monitors Paperless Office Disaster Printers Worker Twitter Regulation Relocation Cache

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *

      Latest News

      Eclipse Integrated Systems launches new website!

      Eclipse Integrated Systems is proud to announce the launch of our new website at www.eisystems.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login