croom new

Eclipse Integrated Systems Blog

Messaging is an Important Communications Tool for SMBs

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

Business isn’t moving that slow anymore.

As a result, instant messaging has become an important part of many companies’ communications platforms. Today, we will look at instant messaging from a business’ perspective, and what benefits instant messaging can have for organizations looking to move a little bit faster.

A lot of people use instant messaging for the same reason's businesses want to. You can communicate with people in real time without having to call them on the phone. Studies of communication behavior has shown that for the past 18 years, workers have increasingly favored more efficient means of communication in their professional environments. While this doesn't mean that younger workers necessarily find face-to-face interactions difficult, the statistics do suggest that younger workers, who are more comfortable with technology, prefer to utilize that technology to keep business moving along more than their older counterparts.

Since today’s business is more multi-generational than ever before, it is important to be able for these businesses to find manners of communication suited for everyone. Instant messaging, since it incorporates the ease of use of the telephone with the informal nature of email, in a lot of ways checks all the boxes. Here are three major benefits businesses see from incorporating instant messaging

  • Improved collaboration - As mentioned above, more people see IM as a resource, rather than a distraction, making it a great collaboration tool. Most enterprise instant messaging tools provide ways to share and send files to increase the speed in which tasks are handled.
  • Improved coordination - You may have a multitude of departments that have to have input on a single issue. With an instant messaging solution, you can easily get all the people you need in-the-know on any given project, on the same page.
  • Useful, easy-to-use options - Options are nice, and some instant messaging software now incorporates features that make them even better communication and collaboration tools. Most instant messaging platforms allow you to archive your chats to ensure that they are saved for reference. You can typically share media in them as well.

Instant messaging has been such a major benefit for organizations, software developers have begun to develop systems that use the instant messaging platform as a base for a more collaborative software. The development of applications like Slack, Microsoft Teams, and Flock are certainly going to make instant messaging a major part of collaboration for the long haul.

At Eclipse Integrated Systems, we can help your organization find the right software to fit your operational, management, and security needs. Call us today to learn more about the collaborative options we offer.

New Technologies You’ll Soon See in Smartphones
Tip of the Week: Getting Around the G Suite


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Sunday, February 24 2019

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Best Practices Technology Privacy Business Computing Cloud Network Security Internet Google Hackers User Tips Productivity Malware Software Business Management Microsoft Innovation Tech Term Efficiency Hosted Solutions Computer Backup Email Windows 10 Browser Business Mobile Devices Cybersecurity Apps Smartphones Hardware Managed IT Services Productivity Communication Collaboration Passwords Small Business Internet of Things Smartphone Saving Money Data Recovery Windows Data Backup Android Holiday Virtualization communications Cybercrime VoIP Data Security Wireless Disaster Recovery Network Ransomware Mobile Device IT Support Business Continuity Mobility Workplace Tips Data Operating System Law Enforcement Microsoft Office Cloud Computing IT Services Miscellaneous IT Support Users Office 365 Windows 10 Mobile Device Management Telephone Systems Quick Tips Password Money Outsourced IT Gadgets Phishing Chrome Wi-Fi Server Social Media Update BDR Unsupported Software Vulnerability Upgrade Best Practice Google Drive Risk Management Social Facebook Application Cost Management Information Technology Employer-Employee Relationship App Health Government Computers Blockchain Information Identity Theft Hacking Shortcut Patch Management Politics Data Management Streaming Media Managed IT Services Bandwidth Save Money User Error Sports Two-factor Authentication Work/Life Balance Marketing Managed IT Networking Office tips Current Events Automation Spam Personal Information Proactive IT USB Artificial Intelligence Antivirus Alert Managed Service Provider Apple The Internet of Things Google Docs Analytics Wireless Technology Wireless Charging Search Fraud Office Hosted Solution Business Intelligence Data Storage Flexibility Managed Service eWaste Connectivity Samsung OneNote WiFi Cleaning Mobile Computing DDoS VPN Word Router Data Protection Encryption Telephony Humor History Compliance Social Engineering Applications Maintenance Training Outlook End of Support Battery Remote Computing Touchscreen Instant Messaging Private Cloud Audit Television Company Culture Recovery Storage Save Time Excel HaaS iPhone Managing Stress Devices SaaS Commerce BYOD Computer Care Tech Support Cortana Remote Monitoring and Management Gmail Automobile Access Control G Suite Medical IT Meetings Transportation Internet Exlporer Legal Mobile Security Going Green Vendor Management Proactive Webinar WIndows Server 2008 Virtual Reality PowerPoint Authentication NFL Entertainment Bring Your Own Device Upgrades HBO Gifts Black Market Google Assistant GDPR Robot Wireless Internet Touchpad Healthcare Comparison Identity Adobe Microsoft Word Authorization Data storage Microsoft Excel Identities Big Data Websites Amazon IT solutions Trending Data Breach Education Edge Hybrid Cloud Consultant Running Cable Credit Cards Value Dark Web Scam Nanotechnology Lithium-ion battery PDF Worker Commute Unified Communications Help Desk E-Commerce Screen Mirroring Specifications Scalability Data Privacy Hiring/Firing iOS SharePoint Administrator Downloads File Sharing Language Books Data Theft Virtual Assistant Windows 10s Bluetooth Distributed Denial of Service Evernote Windows Ink Ciminal Experience Managed IT Service IT Management Error Employer Employee Relationship Root Cause Analysis Licensing Device Security Text Messaging RAM Certification Uninterrupted Power Supply Operating Sysytem Payment Cast Sales How To Hard Drive Benefits Access Trends Troubleshooting Settings Computing Plug-In Solid State Drive Fax Server Budget Point of Sale Google Maps Project Management Phone System Cables Electronic Medical Records IT Solutions FAQ Internet Explorer Microsoft Office 365 Computer Accessories Augmented Reality Travel Microsoft Teams Security Cameras Avoiding Downtime Vulnerabilities Retail Chromebook Reporting Smart Technology Computer Fan Teamwork A.I. Profitability Video Games App store Hacker Hard Disk Drive Chromecast Sync Workers Advertising Data Loss IT budget Music Virus Voice over Internet Protocol Safety Emails Files Charger Threat Tablets Spyware Wearables Unified Threat Management Wearable Technology Cryptocurrency Conferencing Reputation Printing WannaCry Movies Eliminating Downtime Laptop Legislation Analysis Keyboard Updates CrashOverride Emergency Disaster Paperless Office Monitors Printers Worker Relocation Twitter Regulation Cache Remote Monitoring

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *

      Latest News

      Eclipse Integrated Systems launches new website!

      Eclipse Integrated Systems is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login