croom new

Eclipse Integrated Systems Blog

Messaging is an Important Communications Tool for SMBs

Messaging is an Important Communications Tool for SMBs

Any business that wants to have sustained success needs to have a strong communications strategy. Typically, businesses used a telephone service from the telephone company, an email server they hosted themselves, and their official company letterhead that they’d use for all their formal correspondence.

Business isn’t moving that slow anymore.

As a result, instant messaging has become an important part of many companies’ communications platforms. Today, we will look at instant messaging from a business’ perspective, and what benefits instant messaging can have for organizations looking to move a little bit faster.

A lot of people use instant messaging for the same reason's businesses want to. You can communicate with people in real time without having to call them on the phone. Studies of communication behavior has shown that for the past 18 years, workers have increasingly favored more efficient means of communication in their professional environments. While this doesn't mean that younger workers necessarily find face-to-face interactions difficult, the statistics do suggest that younger workers, who are more comfortable with technology, prefer to utilize that technology to keep business moving along more than their older counterparts.

Since today’s business is more multi-generational than ever before, it is important to be able for these businesses to find manners of communication suited for everyone. Instant messaging, since it incorporates the ease of use of the telephone with the informal nature of email, in a lot of ways checks all the boxes. Here are three major benefits businesses see from incorporating instant messaging

  • Improved collaboration - As mentioned above, more people see IM as a resource, rather than a distraction, making it a great collaboration tool. Most enterprise instant messaging tools provide ways to share and send files to increase the speed in which tasks are handled.
  • Improved coordination - You may have a multitude of departments that have to have input on a single issue. With an instant messaging solution, you can easily get all the people you need in-the-know on any given project, on the same page.
  • Useful, easy-to-use options - Options are nice, and some instant messaging software now incorporates features that make them even better communication and collaboration tools. Most instant messaging platforms allow you to archive your chats to ensure that they are saved for reference. You can typically share media in them as well.

Instant messaging has been such a major benefit for organizations, software developers have begun to develop systems that use the instant messaging platform as a base for a more collaborative software. The development of applications like Slack, Microsoft Teams, and Flock are certainly going to make instant messaging a major part of collaboration for the long haul.

At Eclipse Integrated Systems, we can help your organization find the right software to fit your operational, management, and security needs. Call us today to learn more about the collaborative options we offer.

New Technologies You’ll Soon See in Smartphones
Tip of the Week: Getting Around the G Suite


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Wednesday, April 24 2019

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Business Computing Cloud Network Security Google Internet User Tips Productivity Hackers Microsoft Malware Business Management Software Innovation Efficiency Tech Term Hosted Solutions Computer Business Email Backup Smartphones Communication Mobile Devices Windows 10 Browser Apps Cybersecurity Hardware Managed IT Services Productivity Data Recovery Windows Data Backup Collaboration Passwords Small Business Data Internet of Things Smartphone Saving Money Data Security IT Support Holiday Workplace Tips Android communications Cybercrime Users Virtualization VoIP Windows 10 Wireless Ransomware Disaster Recovery Network IT Services Mobile Device Business Continuity Mobility Outsourced IT Operating System Chrome Law Enforcement Microsoft Office Office 365 Cloud Computing Miscellaneous Gadgets IT Support Mobile Device Management Telephone Systems Update BDR Quick Tips Password Money Bandwidth Managed IT Services Phishing Wi-Fi Health Social Media Server Vulnerability Upgrade Unsupported Software Best Practice Risk Management Google Drive Social Facebook Cost Management Employer-Employee Relationship Application App Government Information Technology Alert Artificial Intelligence Antivirus Managed Service Provider Blockchain Information Computers Office Hacking Shortcut Identity Theft Streaming Media Patch Management Data Management Politics User Error Save Money Marketing Sports Two-factor Authentication Managed IT Work/Life Balance Networking Current Events Automation Office tips Personal Information Proactive IT USB Spam G Suite Apple Medical IT Transportation Internet Exlporer Legal Mobile Security Google Docs Analytics eWaste Wireless Technology Wireless Charging Search The Internet of Things DDoS WiFi Hosted Solution Fraud Mobile Computing Healthcare Data Storage Flexibility Managed Service Business Intelligence Cleaning Connectivity Samsung OneNote Data Protection Encryption Value VPN Word Router Telephony Humor History Compliance Social Engineering Applications Maintenance Television Outlook End of Support Battery Training Touchscreen Instant Messaging Remote Computing Private Cloud Audit Storage Save Time Excel Company Culture Recovery HaaS iPhone Managing Stress SaaS Commerce BYOD Devices Cortana Meetings Remote Monitoring and Management Gmail Automobile Computer Care Tech Support Going Green Net Neutrality Access Control Wearables Unified Threat Management Cryptocurrency Conferencing Reputation Printing WannaCry Tablets Spyware Laptop Legislation Analysis Keyboard Updates Movies Eliminating Downtime Proactive Webinar Human Resources WIndows Server 2008 Virtual Reality PowerPoint Authentication Vendor Management Bring Your Own Device Upgrades Paperless Office HBO Gifts Black Market Google Assistant GDPR Robot NFL Entertainment Touchpad Comparison Identity Adobe Microsoft Word Running Cable Wireless Internet Microsoft Excel Identities Big Data SharePoint Websites Amazon IT solutions Trending Employee-Employer Relationship Data Breach Education Authorization Data storage Bluetooth Distributed Denial of Service Hybrid Cloud Consultant Credit Cards Dark Web Scam Nanotechnology Lithium-ion battery Edge E-Commerce Screen Mirroring Specifications Scalability Data Privacy Hiring/Firing iOS Administrator PDF Worker Commute Unified Communications Help Desk File Sharing Language Books Data Theft Virtual Assistant Windows 10s Electronic Health Records Evernote Downloads Fax Server Managed IT Service Time Management IT Management Error Employer Employee Relationship Root Cause Analysis Windows Ink Ciminal Experience Uninterrupted Power Supply Operating Sysytem Payment Cast Sales How To Hard Drive Benefits Access Licensing Device Security Text Messaging RAM Certification Teamwork Computing Plug-In Solid State Drive Budget Employees Point of Sale Trends Troubleshooting Settings Phone System Cables Electronic Medical Records Chrome OS IT Solutions FAQ Internet Explorer Microsoft Office 365 Computer Accessories Augmented Reality Google Maps Project Management Microsoft Teams Security Cameras Avoiding Downtime Vulnerabilities Retail Chromebook Reporting Smart Technology Computer Fan Travel Video Games App store Hacker Hard Disk Drive Chromecast Sync Workers Advertising Wearable Technology A.I. Profitability Music Virus Voice over Internet Protocol Safety Emails Files Charger Threat Data Loss IT budget Remote Monitoring Emergency CrashOverride Disaster Monitors Windows 7 Worker Printers Relocation Twitter Regulation Cache

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *

      Latest News

      Eclipse Integrated Systems launches new website!

      Eclipse Integrated Systems is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login