croom new

Whose Side is Human Resources On?

Whose Side is Human Resources On?

Businesses rely more and more on human resources to keep the workplace civil and functioning. However, many employees are often too intimidated to approach HR for fear of reprisal. How can this dissonance be fixed, and can technology help?

The Origins of HR
To better understand the state of HR today, it may help to look at its history. Human resource departments were first implemented in the early 1900s. Companies of the time were looking for ways to understand the grievances that exiting employees had, and more pressingly to the companies, keep unions out.

Eventually, the idea that HR was an advocate to the worker developed as a result of these anti-union activities. After all, who needs a union when there’s someone in the company who is there to inform management of the staff’s issues and concerns? This perception largely led to the idea that HR was there for the employees’ benefit, a perception that lasted from the 1930s to the 1970s. However, things began to shift in the 1980s.

The Modern Reputation
The 1980s saw a reduction in union membership, and HR departments suddenly had an entirely new mandate to contend with in the form of the numerous worker protection laws that were being passed. In response, HR became less of an advocate for the worker and more of the company’s fixer, solving problems before they got the company in trouble with the government.

However, this action against issues like discrimination, sexual harassment, and other causes of a toxic workplace did often turn out to the employee’s benefit--if only to avoid legal troubles. This is why many sexual harassment claims are ultimately settled out of court and include non-disclosure agreements. The company still has a reputation to protect, after all.

However, this approach doesn’t always work the way that it should.

Potential Issues Between HR and Staff
Unfortunately, the shift that took place in the 1980s has been shown to have some less-than-ideal repercussions. For instance, many workplace culture experts have noticed that some workplace bullying cases aren’t managed as one would expect, especially if one still subscribes to the idea that HR is there for the employees’ benefit.

Workplace bullying has become a topic that employees may not want to report, especially if the bullying is coming from a superior. Many have experienced retaliation for reporting a higher-up for bullying from management, and sometimes, from HR itself. Blind, an anonymous app that connects office workers and employees, has reported that nearly half of its users who reported workplace incidents have felt blowback afterwards.

Susan Fowler, formerly an engineer at Uber, had a particularly trying time in dealing with Human Resources when she worked for the ridesharing company (which had 34.72% of Blind users who worked for them confirm that retaliation happened). When Fowler was on the receiving end of unwanted, inappropriate messages from a manager, she went through all the “right” steps, documenting what had happened and reporting the manager to HR. However, she was then told that she had two options: find a different team to work on, or grin and bear it and potentially get a negative performance review from her harasser. Naturally, she left Uber not long after, and wrote a blog that ultimately saw more than 20 Uber employees fired after an internal investigation.

Regardless, Fowler’s trust in the HR department was broken, this situation proving that not all HR departments are there for the well-being of the staff, some clearly siding with the administrative side of the business-but now we ask the question, why can’t an HR department serve the needs of both?

Balancing Either Side’s Needs
When it all boils down to it, HR is there to make sure that the company has the talent necessary to succeed, as well as to ensure that the company retains that talent by mitigating and resolving any employee issues to the best of their ability. However, in many companies, HR simply doesn’t have enough leverage, their resources stretched too thin to effectively juggle the demands of a business and the needs of the employees.

At Eclipse Integrated Systems, we see the HR department as a critical part of the business and its success, and so we hate to see any department left without assistance. One method that we’ve found effective in empowering HR is to provide them with better technology and automation capabilities. These solutions allow them to make it through their overstuffed work schedules more efficiently.

If you’re interested in giving your Human Resources department the chance to become a resource for your employees and your administration, reach out to us for more information by calling 800-340-0505.

5 VoIP Myths that May Be in Your Way
Tip of the Week: 5 Ways to Keep Your Data Safe
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Tuesday, October 16 2018

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Cloud Business Computing Network Security Internet Google Hackers Malware Business Management Software Microsoft User Tips Hosted Solutions Tech Term Productivity Innovation Computer Windows 10 Efficiency Backup Cybersecurity Browser Productivity Business Apps Windows Managed IT Services Email Mobile Devices Smartphones Saving Money Hardware Communication Small Business Cybercrime Virtualization Smartphone VoIP Disaster Recovery Collaboration Passwords Workplace Tips Law Enforcement Android communications Data Recovery Operating System Data Backup Internet of Things Microsoft Office Ransomware Miscellaneous IT Support Business Continuity Data Security Network Social Media Server Money Mobile Device Management Telephone Systems Update IT Support Cloud Computing Mobility Holiday Phishing Gadgets Office 365 Data Chrome Users BDR Wireless Quick Tips Unsupported Software App Government Vulnerability Information Technology IT Services Mobile Device Password Outsourced IT Best Practice Risk Management Wi-Fi Google Drive Social Health Cost Management Windows 10 Employer-Employee Relationship Application Shortcut Identity Theft Alert Patch Management Politics Computers Managed IT Services Hacking Upgrade Two-factor Authentication Streaming Media Managed IT Work/Life Balance Data Management Bandwidth Facebook User Error Office tips Save Money Current Events Sports Proactive IT USB Spam Artificial Intelligence Antivirus Managed Service Provider Blockchain Automation Business Intelligence Going Green Data Storage Flexibility Apple Cleaning Transportation Samsung OneNote Internet Exlporer Router Data Protection Encryption eWaste Wireless Technology History Compliance The Internet of Things Maintenance WiFi Hosted Solution End of Support Battery Mobile Computing DDoS Touchscreen Private Cloud Audit Company Culture Storage Save Time VPN Excel Networking Telephony Humor HaaS Social Engineering iPhone Managing Stress Television SaaS Commerce Marketing Devices Computer Care Cortana Remote Computing Automobile Personal Information Recovery Legal Mobile Security Google Docs Analytics Information Wireless Charging Search Fraud Meetings Gmail Office Tech Support Files Comparison Identity Managed Service Adobe Microsoft Word Microsoft Excel Identities Big Data Websites Amazon IT solutions Data Breach Education Connectivity Authorization Laptop Word Edge Hybrid Cloud Consultant Credit Cards Value Dark Web Scam Nanotechnology Unified Communications Screen Mirroring Specifications Scalability Data Privacy Hiring/Firing iOS Applications PDF Worker Commute Training File Sharing Language Books Data Theft Virtual Assistant Windows 10s Robot Outlook Evernote Downloads Touchpad Windows Ink Ciminal Experience Managed IT Service IT Management Instant Messaging Error Running Cable Employer Employee Relationship Root Cause Analysis RAM SharePoint Trending Cast Sales How To Hard Drive Benefits Data storage Licensing Device Security Text Messaging Bluetooth Distributed Denial of Service Settings Computing Plug-In Solid State Drive Lithium-ion battery Point of Sale Trends Troubleshooting Google Maps Project Management Phone System Cables Electronic Medical Records Administrator IT Solutions FAQ Internet Explorer Microsoft Office 365 Computer Accessories Augmented Reality Microsoft Teams BYOD Retail Chromebook Reporting Smart Technology Computer Fan Travel Fax Server Video Games App store Remote Monitoring and Management Hacker Hard Disk Drive Sync Workers Advertising A.I. Uninterrupted Power Supply Operating Sysytem Data Loss IT budget Music Virus Voice over Internet Protocol Safety Emails Access Charger Threat Access Control G Suite Teamwork Unified Threat Management Budget Conferencing Reputation Printing Medical IT WannaCry Tablets Spyware Movies Legislation Analysis Keyboard Updates Avoiding Downtime Proactive Webinar WIndows Server 2008 Virtual Reality PowerPoint Authentication Vendor Management Entertainment Bring Your Own Device Upgrades Chromecast HBO Gifts Black Market Google Assistant GDPR Wearable Technology NFL Disaster Worker Printers Relocation Twitter Regulation Cache Remote Monitoring Emergency CrashOverride Monitors

Sign up for our Newsletter!

  • Company Name *
  • First Name *
  • Last Name *

      Latest News

      Eclipse Integrated Systems launches new website!

      Eclipse Integrated Systems is proud to announce the launch of our new website at www.eisystems.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login