A Shared Responsibility
As more organizations adopt Microsoft® Office 365®, questions may arise about the role of Microsoft in keeping your data safe and recoverable. It’s important to know that, while Microsoft is primarily focused on availability, your trusted managed IT services provider (MSP) is the one to rely on for helping ensure recoverability and retention of Office 365 data.
Just as you count on us to manage and protect your other computing resources and data, we expect to be the one you call upon when you discover data retention gaps or suffer accidental data loss with Office 365. The chart on this page outlines the shared responsibility model, showing what Microsoft provides and what you together with your managed IT services provider — must still handle.
OFFICE 365 DEFAULT DATA RETENTION
Office 365 Exchange Retention
Many businesspeople do not fully realize there are limits to Microsoft’s default dataretention policies. If you do not choose our data protection solution for Office 365, you may find yourself in an unpleasant situation where vital material has been permanently deleted. Without a backup, even the most skilled IT support services will not be able to recover your data. The coverage provided by Microsoft and the coverage we offer is highlighted in the tables below (assuming use of Business Essentials or Business Premium):
* If using Office 365 Business Essentials or Business Premium, 50 GB of active data storage is available.
** If using Office 365 Business Essentials or Business Premium, 50 GB of archive data storage persists as long as the subscription is active. If a user account or mailbox is deleted, after 90 days, the archive is permanently deleted. Admins must set up archiving rules, or end users must manually move items into the archive. NOTE: This data is accurate as of January 2020.
*** Active data is backed up on an ongoing basis, and for seven years all restore points are maintained. Active data restore points more than seven years old will be deleted.
Office 365 OneDrive Retention
Office 365 SharePoint Retention
* If using Office 365 Business Essentials or Business Premium, 1 TB of active data storage is available per OneDrive user and persists as long as the subscription is active.
** If using Office 365 Business Essentials or Business Premium, 1 TB of active storage is available per SharePoint site collection.
*** Active data is backed up on an ongoing basis, and for one year all restore points are maintained. Active data restore points more than one year old will be deleted.
NOTE: This data is accurate as of January 2020.
Sharing Responsibilities
Contact Us Today to Help Ensure Your Data Is Fully Protected
Eclipse Integrated Systems is a trustworthy, reliable, world-class managed IT services company with a priority on keeping small to midsize businesses up and running to do what they do best. Providing 24/7 tech support and monitoring, Eclipse offers network management, cloud computing, cyber security monitoring, data backup and recovery, with an emphasis on the health care and private education industries. Learn more about our managed IT services and contact us today for a free network assessment to see how outsourcing your IT will save you time and money.
