The New Jersey IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Eclipse Integrated Systems, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Free IT Whitepaper

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

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What Our Clients Say

  • Amazing!

    Doing business with Eclipse Integrated Systems has been a pleasure.  Marc Buonocore and team are a great bunch to work with!  They really know their stuff when it comes to eliminating annoying computer issues and making technology actually WORK for businesses.

Latest Blogs

How to Protect Your Company’s Reputation Online

The phrase, “The customer is always right,” is the one singular truth of being in business. You are still obligated to help customers, even when you think that they have misinterpreted or misunderstood your services or goods. It’s important that you don’t give in to their every whim, but it’s still critical that you give your customers and clients the level of service they expect, specifically when they are angry or frustrated. Communication is the way to make this as painless as possible.

How to Communicate with an Unhappy Client

You might find unhappy reviews of your company on services like Facebook or Google. They might have issues with something petty and trivial, or they might rip your organization apart because they have a genuine problem with the services or goods they’ve received. If you encounter a review from a client who has had an unsatisfactory experience with your business, the best thing you can do is get into damage control mode.

Be sure to keep a cool composure, as the last thing you want to do is stoke any flames. Respond both directly and politely to any negative reviews you receive. The first contact should be an attempt to make amends. It is important that this first contact is in the public eye, but you should make an attempt to resolve it in a less-than-public place. The goal is to find a way to make the situation better for the both of you.

It might feel like deleting the negative review is the best approach, but it only makes it look like you have something to hide. Resolving the issue and encouraging the user to revise their review is more effective.

Reviews Can Help You Out

New reviews that aren’t bad can give you opportunities to build on an established connection. Plus, responding to reviews that are both good and bad means that you’re not trying to make yourself look better by responding to only bad reviews. If anything, a good review is the result of a successful onboarding process, so it gives you the opportunity to show your customers just how much you care about their experience.

For more tips and tricks on how you can best manage your organization’s success, subscribe to Eclipse Integrated Systems’s blog.

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How 5G is Being Overhyped

How 5G is Being Overhyped

Behind all of the marketing materials, 5G is really just some emerging technologies that will improve wireless networks. Latencies will be lower, and the networks will be faster and more efficient… somewhat. The real difference between 4G LTE and 5G will be much smaller than the difference between black and white and color TV, as Sprint’s CEO Marcelo Claure compared the two.

Furthermore, many advancements that have been claimed to only be possible through 5G (like smart cars and cities) are actually possible without 5G connectivity. Eric Xu, the current chairman of Huawei, stated that consumers would see no real difference between 5G and the current LTE standard.

Pairing that with the fact that the United States pays some of the highest rates for mobile connectivity - despite ranking 62nd in 4G speeds - thanks to the monopolistic hold that cellular companies hold over the market, we should also expect 5G to be incredibly expensive.

How Carriers Are Leveraging 5G to Their Advantage

Cellular carriers Sprint and T-Mobile have proposed a merger, supporting their position by stating that they need to combine their resources to bring 5G connectivity to the entire nation, or as they put it, to win the race to 5G. Government regulators are uneasy about this merger, as it would reduce the number of major carriers in the United States from four to three.

It is also telling that both companies have claimed to be capable of deploying 5G independently for years.

Tom Wheeler, former FCC Chairman, had a few choice words to share about T-Mobile and Sprint’s defense of their proposed merger - a merge that was already blocked in 2014.

“The ‘China is winning on 5G’ argument of Sprint and T-Mobile is creative, and probably the only rationale they could concoct after the government twice before rejected their proposal to reduce national wireless competition from four providers to three,” Wheeler said in a blog post, conflating any efforts thus far to win on 5G to harming consumers by reducing competition.

Again, the United States ranks 62nd in 4G speeds, largely due to this limited competition and despite paying some of the highest fees for these services. So, while 5G will be beneficial when it eventually does become publicly available, don’t expect it to be a complete game-changer.

What do you think? Is 5G going to live up to expectations, or has it been made out to be better than it will be? Leave your thoughts in the comments!

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Tip of the Week: How to Set Your Default Video Player in Windows 10

As with any applications on your device, you can choose from a range of first and third-party apps to set as your default. Just follow these steps:

  • Click the Windows icon at the bottom left-hand side of the taskbar.
  • Click on the gear icon to open up your Settings.
  • Select Apps.
  • In the left-hand column, click on Default Apps.
  • In the right-hand side of the Default Apps screen, you can see the various types of files that will be opened by specific apps.

In terms of actually changing the default video playback settings, you can also change these from the Video Playback option found under the above Apps selection. You can enable streaming content at high dynamic range quality, process video for more enhanced quality, play back video in either a high or low resolution depending on preference, and even change up how video is played for battery life. You can either prioritize video quality or battery life, so make sure you choose the one you value most.

Of course, we highly recommend working with a technician to make sure that any changes you want to make to your devices will have the desired effect. Otherwise, you’re doing yourself a disservice--one that might affect operations or otherwise.

Eclipse Integrated Systems can help your business make any changes to hardware settings so that they match up well with what you’re trying to accomplish. To learn more, reach out to us at 800-340-0505.

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Know someone who would benefit from Eclipse Integrated Systems? Let us know!

Latest News

Eclipse Integrated Systems launches new website!

Eclipse Integrated Systems is proud to announce the launch of our new website at www.eisystems.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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